Privacy Policy and Data Protection

Your privacy matters. This policy explains how lunarythos collects, uses, and safeguards your information.

Introduction to Our Privacy Policy

At lunarythos, respecting your privacy is our priority. This Privacy Policy details how we collect, handle, and store your personal information when you use our website. Please read it carefully to understand our practices and your rights regarding your data.

Transparency is vital to us, and we are committed to managing your data responsibly. This notice covers what data we collect, why we collect it, and how we use, store, and protect it in line with Australian privacy laws.

What Data We Collect Here

We collect both personal and non-personal information to provide, improve, and protect our services for you.

Information You Provide Directly

  • Contact forms you fill on our website or communication channels
  • Newsletter subscriptions and requests for updates from us
  • Feedback, inquiries, or support tickets you submit
  • Account registration data if provided voluntarily
  • Information you share via blog comments or social posts

Information Collected Automatically

  • Device types and browser details you use for access
  • IP addresses captured during website visits
  • Pages viewed and actions taken during sessions
  • Cookies and similar technologies tracking website usage
  • Time, frequency, and duration of website visits

How We Use Your Data

We use collected data to provide our services, communicate updates, personalise your experience, and ensure security.

  • Processing inquiries and providing support as requested
  • Sending newsletters and relevant information
  • Improving website usability and performance
  • Personalising content, layout, and recommendations
  • Monitoring usage for system security and troubleshooting
  • Analysing aggregated data for service improvement
  • Complying with legal requirements and regulations

Our Commitment: We are dedicated to keeping your data safe, using robust security and privacy practices to protect your information at every stage.

When We Share Data

We share information only with trusted partners, service providers, or if required by Australian laws or regulations.

Trusted Service Providers

Service providers support our website and operations, but can only use your data for agreed purposes and under strict confidentiality.

Legal Obligations Required

Where Australian law demands it, we may disclose your data to authorities or courts.

Anonymous Statistical Uses

Non-identifiable, aggregated data may be used to analyse trends or site performance.

Your Data Rights Explained

You are entitled to access, correct, or request the deletion of your data. You can also object to or restrict processing as described here.

  • Request access to your data held by us
  • Ask us to fix any inaccuracies or errors
  • Request removal of your data from our systems
  • Receive your provided data in a portable format
  • Object to uses of your data for non-essential purposes
  • Request restrictions on certain data uses

To exercise your rights, contact us using the details below. We will respond promptly and clearly.

Keeping Data Secure

We apply physical, technical, and organisational measures to ensure your personal data remains protected from unauthorised access or loss.

Technical Safeguards Used

  • SSL/TLS encryption secures data transfers
  • Regular vulnerability and security updates
  • Role-based access controls across systems
  • Automated monitoring for suspicious activities

Organisational Protection Steps

  • Staff are trained in data privacy best practices
  • Internal controls ensure responsible use of data
  • Clear reporting lines for any data incidents
  • Routine oversight of data handling processes

Our Data Retention Practices

We retain your personal information only as long as needed to provide services or as required by Australian law.

  • Account details remain until you request removal
  • Site usage data is reviewed and kept as necessary
  • Messages and records stored for support history
  • Transaction records kept for legal and auditing
  • Marketing interactions saved for business reporting

After purpose is met, data is securely deleted.

International Data Transfers Policy

On occasion, your personal data may be processed or stored outside Australia—always with safeguards for your privacy.

  • Providers must offer comparable data protection
  • Data transfer agreements specify requirements
  • Privacy rules apply regardless of storage location
  • You may ask about any such transfers

Cookies and Tracking Technology

Cookies help us enhance site usability, personalise content, and analyse how site visitors interact with our features.

Types of Cookies Deployed

  • Necessary for website core functionality
  • Monitor and improve overall site speed
  • Customise your experience and preferences
  • Enable added features and integrations

You can control cookie settings within your browser preferences.

Privacy Policy Changes and Updates

We regularly review this policy. We’ll announce material changes on our website and by direct notice as necessary.

  • Updates will be posted on our policy page
  • Important changes may generate an email notice
  • Please review our policy for ongoing clarity
  • We note the effective date with each revision

Using our services after updates means you accept revised terms.

Contact Us About Privacy

Have privacy questions or wish to exercise your rights? Contact us at the details below.

lunarythos

265 King Street, Newcastle, NSW 2300 Australia

Phone: +61397447285

Email: content@lunarythos.com

This policy was last updated October 20, 2025.

Policy effective as of October 21, 2025.